Delivery & Fulfillment Associate

At Jacobsen Salt Co. we craft top-shelf cooking ingredients, re-envision classic products and recipes, and provide unforgettable culinary experiences every day. Founded in 2011 as the first saltworks in the Pacific Northwest since the 1800s, we have grown from a local, small business to a nationally recognized brand as America’s leading salt maker and purveyor of quality pantry staples.

Jacobsen Salt Co. seeks a full-time, non-exempt (estimated 40 hours/week) Delivery & Fulfillment Associate to support our operations and enhance our team. This position is responsible for contributing to all shipments and local deliveries from the company’s primary fulfillment site. The Delivery & Fulfillment Associate role requires an organized, detail-oriented teammate with a collaborative, outgoing personality.

Primary functions include:

  • Pick and pack product orders, and prepare respective documentation for shipments and deliveries
  • Adhere to order accuracy standards and ensure high quality condition of shipments and deliveries
  • Deliver orders in company van(s) and box truck with liftgate to customer accounts
  • Drive biweekly goods transport between Portland HQ and Netarts salt making facility
  • Understand daily and weekly fulfillment deliverables, and strive to meet all deadlines and goals
  • Ensure timely pickup of raw materials from company suppliers
  • Ensure vehicle cleanliness, and uphold responsible driver safety guidelines while operating van(s) and box truck with liftgate; includes attending occasional vehicle service and maintenance appointments
  • Contribute to wholesale and e-commerce order processing efforts; fulfill Will Call orders as needed
  • Contribute to customer service and communication; this role will have some regular in-person interaction with customers
  • Communicate promptly, thoroughly, constructively, and consistently with both direct supervisor and all co-workers
  • Contribute to receiving, inventory control, and production efforts as needed
  • Maintain delivery and pick up receipts until handed off to the appropriate department for filing
  • Rigorously uphold company, state, and federal quality control and food safety standards and requirements
  • Regularly and thoroughly clean equipment and workspaces
  • Perform other duties as assigned

Skills, characteristics and qualifications required:

  • A high school graduate (or has a commensurate degree or certifications), who is at least 18 years old, with access to reliable transportation, a current valid driver’s license and a strong driving record
  • An energetic, enthusiastic and collaborative team player; comfortable working both independently and under direct supervision
  • Trustworthy, with a strong work ethic and high moral standards
  • Detail-oriented with keen organizational and observational skills
  • Able to perform basic mathematical functions, including addition, subtraction, multiplication, and division
  • Comfortable completing intermediate tasks on a computer, including navigating word processing, spreadsheets and email; experience with Shopify, ShipStation, and Quickbooks is preferred
  • Comfortable with basic hand tool use, some machine setup and equipment operation
  • Forklift certification is preferred; JSC has an in-house trainer for company certification
  • Able to read, understand and communicate operational and safety information in English
  • Able to work in an environment when food allergens may be present
  • Someone with previous experience working in fulfillment, either in shipping, delivery, or preferably both
  • A champion of Jacobsen’s ideals of integrity and inclusivity, both in the workplace and in the community

***Following a conditional offer of employment, a motor vehicle record check will be conducted on all final candidates, as safely operating a company van is an essential function of this role.

Essential physical functions:

  • Able to both stand and sit for several hours at a time (position requires walking or standing for long periods, up to 90% of the shift; coast transports require sitting continuously for up to three-hour stretches)
  • Able to climb ladders and stairs, squat, kneel, reach overhead and walk on uneven surfaces
  • Position requires the ability to work in a variable temperature, fast-paced warehouse environment
  • Fully capable of lifting, pushing and pulling 20-55lbs (frequent) and 56-250lbs (occasional)
  • Position requires moving 200-300lbs barrels a few feet using dollies and/or a back-and-forth rocking motion
  • Position requires moving palletized goods weighing up to 2000lbs with proper equipment
  • Good physical dexterity required tasks and movements requiring fine motor skills are common and frequent

Typical weekly schedule:

  • Shift Hours: 8am - 4:30pm
  • Shift Length: 8 hours
  • Five consecutive days: Monday-Friday
  • Overtime hours possible as necessitated by business operations
  • This full-time, non-exempt position works out of Jacobsen’s production facility in SE Portland, Oregon

Reports to:

  • Fulfillment Lead and Senior Customer Service Manager

Starting hourly rate for this position is $19.00/hour. Benefits include paid time off and paid company holidays, as well as eligibility for health/dental/vision benefits after 60 days and 401(k) after one year.

Jacobsen Salt Co. is an equal opportunity employer. We believe in the value that diversity brings to an organization. As a community, we are committed to creating a workplace where learning is a key principle. We look for collaborative and resourceful team players who believe in our mission to inspire people to cook, eat, and live well.

To apply:

Please send your resume to jobs@jacobsensalt.com with your first and last name, and job title in the subject line. Example: Jane Doe – Delivery & Fulfillment Associate. Listing will remain open until filled.